| 1. | Hong kong association for customer service excellence 香港优质顾客服务协会 |
| 2. | Seminar on customer service excellence : the way to win for smes 优质顾客服务企业致胜之道研讨会 |
| 3. | Manulife s philanthropy and service excellence recognised again 宏利再以善心与优质服务获取殊荣 |
| 4. | Drive for client service excellence 专业的客户服务驾驭能力。 |
| 5. | Customer service excellence award 2004 优质顾客服务大奖2004 |
| 6. | Exhibition on customer service excellence 卓越顾客服务展览 |
| 7. | Manulife wins top awards in hong kong for business and service excellence 杰出业务及优质服务分获认同 |
| 8. | Workshop on " achieving service excellence " for frontline staff 为前线工作人员举办赏心乐业-卓越服务工作坊 |
| 9. | Hong kong association for customer service excellence awards 2003 香港优质顾客服务协会办之优质顾客服务大奖 |
| 10. | Customer service excellence awards - hong kong association for customer service excellence hkace 优质顾客服务大奖2005香港优质顾客服务协会 |